CATEGORY 12
COVID-19 PLAN
With the ongoing pandemic of COVID-19, we are taking measures to protect & prevent transmission of the virus to employees, customers, & patrons. We owe it to each other look out for one another, and make sure that we do our part to prevent the spread of this infectious disease, especially given the social nature of our industry.
Our ability to remain open depends on our adherence to these plans - both yours and ours.
Changes You'll Find When You Visit
We've stepped up our already vigorous cleaning and sanitation protocols. These are essential building blocks to infection prevention and outbreak control. In addition to regular routine disinfection of common areas, items, surfaces, and equipment will also be disinfected multiple times throughout during the workday in both the tap room and brewery.
Cleaning & Sanitation
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Staff are required to wear masks at all times.
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Masks are required for all customers as you are coming into close contact with the public as well as handling used glassware and other communal items
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We'll have hand disinfectant available to you and encourage you to use it upon arriving.
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Tables and chair placements have been rearranged to allow for proper social distancing between all guests and we are only serving groups of 6 or less.
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Front of house staff will be keeping in mind the need to manage table usage. Please don't move tables without consulting with staff.
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Tables and chairs will be disinfected after each use, even if you simply changes tables - which we discourage.
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Presently, we are encouraging you to seat yourself.
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You will required to stay seated during your visit unless using the washroom or placing an order at the till.
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At busy times, we'll proactively communicate with customers waiting in line!
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Contact tracing - we'll ask you for a first name and phone number to log your visit if you are staying for food & beer.
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There will be no physical contact between staffs and customers:
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We won't hug, shake hands, or physically greet you. Virtual high fives are highly recommended ;)
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Unless absolutely necessary, or briefly in passing, there is to only be one staff member behind the bar. Other staff members will be aware of where their coworkers are and will do their best to maintain proper social distancing.
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We have updated all opening, closing, and cleaning checklists to be much more detailed and to ensure we don’t miss any items or surfaces that guests or staff have come into contact with:
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Tables, chairs & desks
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Door and fridge handles and railings
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Computer keyboards
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POS systems - credit / debit card machines
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Tap handles
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Washrooms
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Tools, pens/pencils, and other day to day common use items
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Physical Distancing
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Whenever possible maintain a minimum of 2 meters (6 ft) distance from other employees, and customers.
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To minimize physical contact do not hug, shake hands, or other forms of physical greetings.
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All customers seated at tables will be 2 meters apart, unless customers are within the same party, and there will be no more than 6 customers per party. There are no exceptions to this rule.
Open communication and patience is encouraged. If someone is in your way, vocalize where you are walking to, or what you need to get, and give other people time to finish up what they are doing and stand back to a safe distance.
Growler Filling
Growlers require additional sanitation of the exterior common surface to protect staff members and prevent any potential transmission of disease via growlers and our tap handles.
Behind the bar, we have a bucket of food grade sanitizer, made fresh daily, behind the bar that we'll submerge your capped growler in to sanitize its exterior.
Growler filling tubes are stored in a freshly filled bath of food grade sanitizer and rinsed with water prior to use.
Filling growlers:
You'll be informed that this may take longer than you are accustomed to due to these increased COVID-19 protocols.
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We'll sanitize the exterior of your growlers.
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Place lids on growlers to keep sanitizer out (it can oxidize our beer and make it stale quickly!)
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Wearing gloves, we'll submerge each growler in the sanitizer bucket for 20 - 30 sec.
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This growler is now ready to fill.
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Fill the growler.
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We'll rinse sanitized growler filling tubes with water and then fill your growler.
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Between Customer Growlers
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We'll rinse the filler and stored it in a sanitizer bath
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We'll wipe down any tap handles we used with sanitizer.
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Employee Health Checks
If an employee has any of the symptoms on the PHO health assessment or has been potentially exposured, they are not permitted to enter the workplace and must return home to self-isolate.
All staff are required to wear face masks when not seated and working at a desk.
Prior to each shift, Category 12 employees must self-assess and conduct a Daily Health Check:
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They must review the list of COVID-19 symptoms and potential exposure questions (these are posted on entry doors to Category 12 Brewing)
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Complete your daily health check prior to entering the premises and starting your shift.
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Sign off and record their Daily Health Check results using the Employee Health Check clipboard
Rigorous Personal Hygiene
Given the nature of our business, we always encourage good hand hygiene, sneeze and cough etiquette, and staying home when ill.
Now, more than ever, it is imperative that staff wash their hands immediately when arriving at the workplace. Avoid touching your face, and wash or disinfect your hands frequently and after using common equipment.
Wash or sanitize hands when entering and leaving the facility, before and after you prepare or eat food or smoke, after you sneeze, cough, use the washroom, handle waste, or touch any surface that may be contaminated.
Wash your hands often with soap and water for at least 20 seconds. Hand washing techniques and protocols are posted in every washroom.
When coughing or sneezing:
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cough or sneeze into the bend of your arm, not your hand
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dispose of any tissues you have used as soon as possible in a lined wastebasket and wash your hands afterwards
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avoid touching your eyes, nose, or mouth with unwashed hands
If you are required to wear gloves, be sure to sanitize or change them regularly. AVOID touching your face with gloved hands. Take care when removing gloves and dispose of them immediately. Ensure you wash your hands after removing gloves.
If you are required to wear eye protection, ensure they are not shared and are cleaned regularly.
What to do if you are experiencing COVID-19 symptoms?
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You cannot come into our workplace.
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You must return home and self isolate.
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Staff members must notify their manager so that they can arrange other plans.
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Self assess your symptoms using the BC COVID-19 Self-Assessment Tool
Staff are not be permitted to return to work until they are both confirmed COVID negative, and symptom free.
We require proof of COVID tests results to determine if staff are fit to return to work.
If illness arises while at work, staff must report their illness to their manager immediately. Any employee who feels unwell at work will be isolated immediately, asked who they were working closely with and what surfaces/equipment they have come in contact with, and will then be sent straight home. Management will ensure any surface or piece of equipment they have been in contact with is disinfected.
Cleaning & Sanitation
Cleaning and sanitation are essential building blocks to infection prevention and outbreak control. In addition to regular routine disinfection of common areas, items, surfaces, and equipment will commence multiple times in the tap room and brewery and throughout during the workday.
Disinfecting common items regularly, such as:
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Tables, chairs & desks
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Door and fridge handles and railings
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Computer keyboards
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POS systems - credit / debit card machines
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Tap handles
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Washrooms
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Tools, pens/pencils, and other day to day common use items